Frequently Asked Questions

Two to three weeks ahead is ideal, especially for weekends in spring and summer. That said, we love a challenge — call us for last-minute needs and we'll do our best.

Yes, all included. Free delivery across the Jacksonville area, professional setup, and pickup when the party's over. You never lift a thing.

Delivery is free within our core Jacksonville service area. For locations a bit farther out, we may add a small travel fee, which we'll always tell you upfront.

A small deposit reserves your date for most bookings, with the balance due at delivery. Everything is spelled out clearly in your quote.

Always. Every inflatable and machine is thoroughly cleaned and disinfected before each rental, so it arrives fresh and ready.

Yes, we're fully insured, which is why schools, churches, and public venues are comfortable booking with us. Certificates are available on request.

We anchor every unit properly for the surface, walk you through safe operation at setup, and provide clear age and capacity guidelines.

Grass, concrete, asphalt, and indoor floors. Just tell us the surface when you book so we bring the correct anchors.

Most bounce houses need about a 15 by 15 foot flat area plus clearance. We'll confirm the exact footprint for your unit.

Each inflatable needs a standard outlet within about 100 feet; we can supply a generator if not. Wet slides also need a garden hose.

We watch the forecast with you and offer flexible rescheduling for rain-outs. Safety comes first, and we won't set up in unsafe conditions.

Absolutely. Plans change — just reach out and we'll adjust your units, add-ons, or timing whenever possible.